- All the duration times of the tours are approximate and may vary. The starting point of the tour might be changed depending on the passengers disembarkation point.
- In case of delay of the clients, the lost time will be cut from the duration of the tour.
- The maximum waiting time is half an hour. If the guest does not show in that time, the tour will be automatically cancelled and considered non show and 100% cancellation fees will apply.
- All private tours have a 48hour cancellation policy. In case of cancellation less than 24 hours before the tour start, 100% cancellation fees will apply. Excluded are cases of cancellation of cruise ship
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.